Members of the public who buy a product that turns out to be defective, and the defect causes injury may have a claim against the manufacturer and/or retailer of the product.
We have dealt with many “No Win, No Fee” Law Firms who take on these matters.
When you buy a product there is an obligation on the seller and/or the manufacturer and/or the importer to ensure that the product is of merchantable quality and is fit for its purpose.
Commonly a warranty is provided with a product.
This type of claim will usually be governed by the terms of the contract pursuant to which the product was purchased. Therefore the details of the small print, which form a part of the contract, will be essential for consideration of your rights.
Commonly the detail of the small print will contain clauses, which do or at least seek to exclude or limit liability to compensate you. The Trade Practices Act governs the nature of such clauses and makes void certain types of clauses.